Question 1

How do I place an order?

Accepted Answer

Please drop us a message with the details of your order and we will get back to you shortly! Alternatively, you can also reach us at our email or drop us an dm on our instagram page.

Question 2

How much lead time is required for an order?

Accepted Answer

Place your order as early as possible so that we can reserve the date for you!

Orders should be placed at least 2-4 weeks in advanced to avoid disappointment. Last minute orders can be taken on a case by case basis, subjected to availability.

Question 3

Is my order confirmed?

Accepted Answer

An order form with the details of your order will be sent to you, do take the time to go through the order and ensure all details are correct and in place.

Once that has been done, we will send you payment details, which can be made via bank transfer, paylah or paynow. Orders are only confirmed once payment has been received!

Question 4

How do I make payment?

Accepted Answer

Payment can be made via bank transfer, paynow or paylah. 
 
The full payment should be made once order form has been reviewed for us to confirm your order. Also, payment needs to be made at least 1 week prior to pickup/delivery.

Question 5

Is there delivery?

Accepted Answer

Islandwide delivery is available, starting from $25. This amount may vary according to the size of your cakes and location of delivery.
 
Should you require this service, don't forget to include it in your message to us!

Question 6

Where to pickup my order?

Accepted Answer

Self collection will be from my home and address will be provided to you once order is confirmed and payment has been made. Do let me know the estimated collection time so that I can get your order ready for when you arrive. 
 
We recommend driving or opting for grab/taxi when you come to collect your order, especially for large orders. Cakes should be placed on the floor of the car as car seats tend to have a slight angle to them which may cause damage to your cakes during transport. Smaller desserts can be placed on car seats as they are less likely to get damaged during the ride.

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Frequently Asked Questions